CTD IT SUPPORT PLANS INCLUDE



IT Support 24/7/365.
Our technicians provide superior customer service and support to your employees 24/7/365 – freeing you to focus on growing your practice and treating your patients. CTD guarantees even the most complex issues are solved efficiently and effectively.



Incident monitoring.
Our expert technicians are ready to investigate and resolve all your technology issues, using Remote Monitoring and Managing alerts or raised by your team, you feel safe knowing we already are working on a solution to save you time.



On-site emergency response.
At CTD we are always thinking pro-actively, we want you prepared today, ensuring you’re better equipped for tomorrow. We offer full, high-level advisory and consulting services as part of every engagement. We work directly with you!


Server and storage management.
Connect the Docs recommends the storage platforms best-suited for your business. We review current applications with you, conduct back-up assessments and determine the optimal solutions for your practice workflow.
GUARANTEED FEATURES


New Computers Every 3 Years


Secure Dedicated Servers


Managed Firewalls


Switches and Access Points


The Most Up to Date Software


Anti-Virus Protection



Domain Management


Private Email


Ransomware Protection


EHR Integration



Meaningful User Support


HIPAA Compliant



Worry Free Backup


Unlimited On-Site Support


And So Much More!
SECURITY
Connect the Docs knows that while many industries have demanding security challenges, the healthcare industry has unique needs, including a need to support existing business systems and EHR’s, compliance with regulations and patient privacy. Protecting important company data, critical applications and sensitive patient information, without compromising care, is imperative in healthcare. Connect the Docs helps to balance safety and service, as well as quality of care and compliance.
SMOOTH TRANSITION
Connect the Docs saves physicians money by improving already existing healthcare processes within their practice instead of purchasing new and expensive systems. New systems require long and comprehensive retraining of staff. CTD’s solutions help smoothly integrate new communications technologies into existing clinical systems, resulting in improved accelerated clinical processes without requiring a significant cultural change from staff.
ELECTRONIC HEALTH RECORDS (EHR)
Connect the Docs has extensive experience with improving, training staff, and even implementing Electronic Health Records into your practice. Connect the Docs has assisted with the conversion at Scripps Memorial Encinitas Hospital this nation’s second largest EHR implementation to Epic. We understand the difficulty of converting from your legacy system to an all new EHR. This process can be time consuming for you and your staff, expensive, and strenuous to your practice. We understand this, and we know how to make the process as quick and painless as possible!
NOT SURE IF CTD'S IT SOLUTIONS CAN HELP?
Ask these simple questions:















Does your staff waste time fixing and maintaining your computer network?















Do your vendors blame each other when something doesn’t work?















Are you putting up with computer problems because they’re difficult or expensive to fix?















Have you been the victim of a virus or ransomware attack in the last year?















Are you concerned that your data may not be backed up in a secure environment?















Are you spending too much time and money maintaining your computers?















Do your computers prevent you from being as efficient as possible?















Does your staff waste time fixing and maintaining your computer network?















Do your vendors blame each other when something doesn’t work?















Are you putting up with computer problems because they’re difficult or expensive to fix?















Have you been the victim of a virus or ransomware attack in the last year?















Are you concerned that your data may not be backed up in a secure environment?















Are you spending too much time and money maintaining your computers?















Do your computers prevent you from being as efficient as possible?
If you answered yes to two or more of any of the above, let CTD help.
SCHEDULE YOUR FREE ASSESSMENT
Meet us and get a fully customized proposal.